newsletter archive: E-Commerce Minute

Tuesday, December 1, 2009

E-Commerce Minute

E-Commerce Minute: Tuesday -- December 1, 2009

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Today's Headlines:
IBM Connect 2009 - Meeting Critical Business Challenges
Managing the Exceptions - Using CRM to Salvage Damaged Relationships
Nokia Fires Price-Fixing Lawsuits at Suppliers
Strong Etail Black Friday Bodes Well for Cyber Monday
Holidays Are Hot for Kindle, but 2010 Could Bring Big Chill
MiKandi Opens XXX Android App Store

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Podcast
The Wheat and the Chaff of Enterprise Apps (31:00 minutes)
Most enterprise modernization projects involve making a lot of decisions
about whether an asset is core or context. Core applications provide
true innovation and differentiation -- they're the ones that keep your
customers. Context applications are the ones that can and should be done
on the cheap. Keep in mind that what was core 10 years ago may not be
core anymore.
http://www.ectnews.com/shared/audio/ect-gardner-2009-11-29.mp

Today's Story Highlights

IBM Connect 2009 - Meeting Critical Business Challenges
IBM's recent Connect 2009 analyst conference provided fascinating
insights into one of the company's most valuable assets -- its software
group organization. IBM has long been recognized as a purveyor of
enterprise-class computing systems, but during the past decade, the
company's global services organization has become its prime driver of
revenue and profit.
http://www.ecommercetimes.com/story/68772.html

Managing the Exceptions - Using CRM to Salvage Damaged Relationships
Earlier in my career, I covered the telecommunications industry. Nothing
better prepared me for a career examining CRM than the sight of enormous
corporations with immense customer bases failing to build any kind of
relationship with their users and instead resorting to price as their
major differentiator. Worse yet was the service aspect of these
businesses.
http://www.ecommercetimes.com/story/68773.html

Nokia Fires Price-Fixing Lawsuits at Suppliers
Nokia, the world's biggest mobile phone maker, said Tuesday it has filed
suits against several leading liquid crystal display makers -- including
Philips, Toshiba, Sharp and Samsung -- for alleged price fixing. Nokia
spokesperson Mark Durrant said the suits -- filed last month in the
United States and Britain -- came amid international criminal
investigations in the U.S., the European Union "and elsewhere."
http://www.ecommercetimes.com/story/68778.html

Strong Etail Black Friday Bodes Well for Cyber Monday
Online shoppers took to their computers in droves on Black Friday,
spending 11 percent more than they did a year ago and buoying e-tailers'
hopes for a bountiful holiday season. That's according to a report
released Sunday by market research firm comScore, which counted $595
million in online sales on Friday, making it the second-heaviest e-
commerce spending day this year so far.
http://www.ecommercetimes.com/story/68768.html

Holidays Are Hot for Kindle, but 2010 Could Bring Big Chill
Amazon's e-reader device, the Kindle, experienced its best sales month
ever in November, according to the company, which made the announcement
even before Cyber Monday purchases were tallied. Amazon did not release
any actual numbers to back up its claim, however. It is unclear whether
it was taking into account Kindle sales made on Thanksgiving Day and
Black Friday.
http://www.ecommercetimes.com/story/68766.html

MiKandi Opens XXX Android App Store
Looking to turn your Android smartphone into a handy stimulation device?
There's an app for that, thanks to a Seattle-based startup that's
offering developers and consumers an X-rated version of a smartphone app
store. MiKandi launched a developer's portal last week with the express
purpose of using the Open Handset Alliance to crack open the doors for
what may be a very lucrative market for adult content.
http://www.ecommercetimes.com/story/68769.html

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About the E-Commerce Times
The E-Commerce Times is a free online publication that provides
daily news, special reports and success stories in addition to an
e-commerce products and services guide. The publication's tagline
is "E-Business Means Business," and its content includes
information on a wide variety of e-business topics, such as data
storage, network security, databases, B2B and B2C e-commerce, the IT
job market and the maneuvers of high-tech businesses.

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